Privacy Policy

Last updated: Haziran 2026

Spectrace Teknoloji ("Company", "we") is committed to protecting the personal data you share with us when using the Authex platform and related services ("Service"). This Privacy Policy explains what data we collect, how we use it, and your rights.

1. Data We Collect

When you use our Service, we may collect the following categories of data:

  • Account information: Name, corporate email address, company name, phone number, and the password you set.
  • Billing and payment information: Billing address and payment card details transmitted to our secure payment processor (we do not store card data).
  • Platform usage data: Session information, feature usage statistics, error logs, and performance metrics.
  • Communication data: Support requests, feedback, and correspondence with us.
  • Technical data: IP address, browser type, operating system, and device identifiers.

2. How We Use Your Data

  • Providing, maintaining, and improving the Service
  • Account management and authentication
  • Billing and subscription management
  • Customer support and technical assistance
  • Compliance with legal obligations
  • Security and fraud prevention
  • Measuring and analysing service quality

3. Legal Basis for Processing

  • Performance of a contract (data necessary to deliver the Service)
  • Legitimate interests (security, fraud prevention, product improvement)
  • Legal obligation (tax and accounting records)
  • Consent (optional processing such as marketing communications)

4. Data Sharing

We do not sell your personal data. We may share your data only in the following circumstances:

  • Infrastructure and technology providers necessary to deliver the Service (acting as processors)
  • Legal obligations or lawful requests from competent public authorities
  • Merger or acquisition processes (prior notice will be given)

5. International Data Transfers

Your data may be processed on servers outside Türkiye. In such cases, appropriate safeguards (standard contractual clauses or adequacy decisions) are applied to protect your personal data.

6. Retention

We retain your personal data for as long as required to fulfil the purposes for which it was collected, and subsequently for periods required by applicable law. Upon account closure, your data is anonymised or deleted within 90 days unless otherwise required by law.

7. Security

We apply industry-standard technical and administrative security measures to protect your personal data against unauthorised access, disclosure, or destruction. Data in transit is encrypted using TLS.

8. Cookies

For detailed information about our use of cookies, please review our Cookie Policy.

9. Your Rights

For your rights under applicable data protection law, please review our KVKK Notice. For general enquiries please contact us at [email protected].

10. Policy Changes

We will notify you of significant changes to this policy via email or in-platform notification. The current policy is always published on this page.

11. Contact

Spectrace Teknoloji
Medeniyet Teknopark Üsküdar Alanı, Ünalan Mahallesi, Ünalan Caddesi No:1, A Blok D:2-D, 34700 Üsküdar/İstanbul
Email: [email protected]