Help Center

Last updated: Haziran 2026

If you have questions or need support while using the Authex platform, the following resources are available to you.

Demo and Product Tour

If you are exploring Authex for the first time or would like a closer look at the product, you can schedule a one-on-one product demo with our team.

Request a Demo →

Contact Us

For general enquiries, sales conversations, or partnership proposals, please reach us through our contact form. Our team will get back to you as soon as possible.

Contact Form →

Email Support

If you are an existing Authex customer and have encountered a technical issue, you can reach our support team directly by email:

[email protected]

Frequently Asked Questions

For answers to common questions on the following topics, please write to our support team:

  • Account creation and management
  • Subscription and billing
  • Adding users to the platform
  • Integration and technical requirements
  • Privacy, security, and compliance matters

Legal Documents

You can access our privacy policy, terms of service, and KVKK notice at the following links:

Contact Information

Spectrace Teknoloji
Medeniyet Teknopark Üsküdar Alanı, Ünalan Mahallesi, Ünalan Caddesi No:1, A Blok D:2-D, 34700 Üsküdar/İstanbul
Email: [email protected]